Monday, February 15, 2010

Online website and User Experience

Scenario
Now the life is changed and we have to deal with computer and online websites for each and every thing, every day. This list is limited to sites which are transaction based to keep it short.

Here's my experience on the websites, I have rated them depending upon following criteria's

1. Ease of Usage on Regular basis
2. Support - ( Easy to do password reset / customer care )
3. Look and Feel
4. Different Browser Support ( IE , Firefox , Chrome etc )
5. Landing Page - Advance Alerts for Servers Upgrades / Offers etc

Awesome ( 5/5 )

Bank of America
Citibank
Mint

Above Average ( 4/5 )

ICICI
LIC India
HDFC Bank
HP Gas

Average ( 3/5 )
Bharat Gas
AP Online
AP Transport
Axis Bank
Airtel World Portal

Below Average ( 2/5 )

Passport Government

Pathetic ( 1/5 )

ESeva Hyderabad

Sunday, February 14, 2010

Applying for a fresh passport

Scenario:
Actually I do have a passport , but this is from my experience applying passport for my sister.

Solution:
With the online system in place its really not a big deal.

BROKERS or NO BROKERS:
As long as you have all the documents , you are good and no need to pay heavy amount to AGENTS. In my experience going through BROKERS does not guarantee a passport.

Steps:

1. Read what all you need to apply a passport Details , Forms

2. Book an online slot at Online Slot Booking

3. Visit the Passport office on the booked date. Usually there is a long queue, so be patient.( Optionally )Passport office also have some counters by retired people who charge 30-40Rs and will validate all your documents to avoid any problem.

Also you can visit to your nearest main post office and send all the documents via Speed Post.

4.Once submitted you can start tracking the status of your passport Status Update

5. There will be police verification and with due regard be ready to make them happy ( GHANDHI JI ).

6. Once police verification is done it will take few weeks before post man will show up with a big smile which means ( GHANDHI JI ). Make him happy and you have you passport.

Very Very important:
-- Check all the details of you passport at-least 3-4 times and if possible ask a friend to review it also.

-- Make sure all the name spellings / address etc is 100% as per the verification documents. If your certificates/documents have middle name etc, do mention in application form. Overall no mis-matches.

-- In case your address is hard to locate , don't forgot to mention a landmark otherwise police man will come and return back.

Thursday, February 11, 2010

Getting a new Learner Licence

Scenario:
Its a long story why I don't have a licence but I wanted one , so applied for it

Process:
You can get lot of information including sample test and learning material here on Driving Test

It was very simple , yes it is.

Use firefox browser as you will need to do online transactions.

Booking a slot :

1. Go to AP Transport website and look for Online Services.

2. Click on the Licence menu > Learner Licence Test ( Direct Link )

3. Go ahead and book the slot.

4. I made the payment through online banking but u can make payment using eseva also.

5. Print the receipt.

Things to carry

1. Copy of Proof of Identification ( Passport , Pan , etc )
2. Copy of Date of Birth Proof ( Passport etc )
3. Copy of Address Proof ( Utility bill , passport )
4. Receipt for Booked slot
5. Download and fill form 1 and form 2 and print them. This need to be done even though Receipt shows a Form 2 filled. ( Forms )

Make sure to carry originals for validation purpose

Preparing for the test:

Try to arrive to the center 1 hrs earlier.
1. Buy the licence book to take some model tests and understand all the signs.
2. Be in line 30 min prior to your slot.

Rest they will call your name to take the test.

Best of luck .. exam was simple specially after reading the book.. took me only 4 min to complete.

Let me know if you need any help..

Doubts
You can contact AP Transport by calling

TRANSPORT COMMISSIONER
Transport Bhavan
Khairatabad, Hyderabad - 500 082
Andhra Pradesh, INDIA.

Phone : +91-40 2332-1283
E-Mail Id : info@aptransport.org

or

If you are having any type of issues in booking slot or online payment etc..
then directly call +91 40 2337 0081

Next Steps
1. Once you get the learner licence , make sure all details are correct on it
2. As soon as you reach home, book the slot for your DRIVING Test in advance to avoid delays at same website above.